Customer Success Associate
Because AI is famous for being fair and unburdened by the biases of its creators!
Steph Lundberg
Steph is a writer and Support leader/consultant. When she's not screaming into the void for catharsis, you can find her crafting, hanging with her kids, or spending entirely too much time on Tumblr.
Customer Operations
Hey, so -- remember that saxophone I mentioned earlier? It's getting louder.
Customer Success Representative
Also, oh my god the music in their offsite highlight reel. The sweeping camera work. The editing. You're not scoring the winning goal against the USSR, it's not the Miracle on Ice, it's a conference at a fucking Marriott. Can we bring it down a notch, Honeycomb?
Head of Customer Experience
You know that TikTok meme, the one where someone is doing something stupid and the saxophone just keeps getting louder? That is basically my entire career doing Bad Job Bingo on AI jobs.
Support Engineer (AMER)
Full disclosure: I'm a happy Supabase customer, so I'm hoping they're okay. Fingers crossed!
Technical Support Expert
Have you guys ever had to explain to customers why your product deleted their entire codebase or leaked all their sensitive customer data or facilitated a murder-suicide? No? Would you like to continue *not* having to do that? If yes, then maybe don't pick this product to support.
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Customer Experience & Growth Automation Manager
Period companies, GET YOUR SHIT TOGETHER OH MY GOD
Support Specialist
Why the fuck are you wanting your Support team to work 22 HOURS IN TWO DAYS JESUS FUCKING CHRIST
Senior Manager, Dedicated Product Support
Application is on Workday. My condolences.
Customer Success Manager (Remote)
I'm not entirely certain Rankbreeze is a real company. There's no About Us or Careers page, just a very barebones website that features people talking about Rankbreeze at some kind of conference? It all just feels weird and fishy.
Customer Success Manager
Someone's health is not a product. That they're treating it like one is a big, big problem.
Customer Experience Associate
Not for those looking to create forgettable CX and do the shittiest work they've ever done!
Commercial Manager (Construction)
Dudes out here founding companies instead of going to therapy.
Customer Operations Manager
It seems like a neat role, and the pay and benefits are appropriate (and no mention of attention to detail). Solid Eh, It's Probably Fine!
Customer Experience Manager
Friends, the way I laughed. Funny uh-oh, not funny ha-ha. Run! Run away from this egotistical, self-deceiving micromanager!
Director, Customer Operations
Scribd is being transparent about not being a customer-first organization in which every team contributes to customer happiness. It's saying the company doesn't want to deal with customers, and you're constantly going to be nagging them for the smallest scraps to improve the customer experience.
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Community Manager
I'm going to say Tread Carefully for this one, balancing a mostly normal JD with my concerns about company culture.
Director, Critical Accounts Support
Either something is in the water all of these companies are drinking, or they're all using AI to write these JDs. Are they just not reading what's been written at all? For fuck's sake.
Director of Product Support (Healthcare Technology)
Overall, I don't think the company presents itself well, and I have concerns about what this role is expected to do. I don't think we've quite hit Seriously, Maybe Don't, but it's definitely a BINGO.
Director, Customer Support
Support cannot fix your organization. This has "massive and ongoing failures of leadership" written all over it.
Customer Loyalty Advocate
Is this one of those SiriusXM situations in which you have to go through all nine circles of Hell in order to cancel your subscription?
Head of Global Support
Brace yourself for an in-depth analysis of Ashby's Careers and Culture materials; I wouldn't normally do this, but considering it's hiring software, it feels appropriate.
Director of Customer Operations (Data Center)
Hmm, I have a feeling that going from the Twilio job to this one will be a big leap. Or maybe more like a sharp drop.
