Customer Success & Transformation Manager
Listen this is nonsense but they're hiring a ton so just go to their website I'm gonna lay down on the floor for a minute
No comp given
Supervisor, Customer Success
Basically a can of Chock Full O' Nopes.
Technical Support Engineer
I think maybe I drank a really bad batch of coffee because nothing makes sense anymore.
Director of Customer Success USA
Doesn't mention benefits anywhere in the job description or the Join Us page.
Senior Customer Success Manager
Candidates should have a strong attention to detail, but the company can't consistently capitalize its own name. Okay!
Customer Support Advocate
Job application is through Workday. My condolences.
Client Support Associate
This is a mid-senior role at least – major misalignment between title/responsibilities and requirements.
Customer Success Operations Associate
Same deal as with the Customer Success Manager – it's almost the exact same listing, including the degree requirements/GPA question, which seems like even more of a red flag.
Customer Success Manager
Quora says they value diversity and want individuals of all backgrounds to apply but then they disadvantage those folks in salary negotiations by not volunteering even a base comp. Let's stop letting companies get away with this empty, spineless talk, huh?
Customer Success Manager
I waffled on where this one should go (BINGO or Seriously, Maybe Don't). There's no Careers page, just a perfunctory EO statement at the bottom of their Jobs page along with a frankly alarming Values statement.
Cable Support Specialist
I'll take "What job description was written by AI?" for $400, Alex.
Migration Expert (Contractor)
Compensation is per project depending on complexity, so no comp is not a red flag.
Product Support Specialist
Shippo isn’t nearly as transparent about this frontline role as they are about the Senior Manager, Product Support role, which doesn’t sit well with me.
Customer Escalations Engineer - Switching
Given the very different work locations, the lack of a comp range isn’t a red flag to me.
Director, Technical Support
Points in favor: up-front about the challenges facing the team. Points against: C-Suite is all men. No mention of benefits or comp, asks for salary expectations in application.
