I'm glad that my anxiety was proven unnecessary – this sounds like a great job with great pay and benefits. It's not so outstanding that I feel comfortable giving it a Green Means Go, but it's a high Eh, It's Probably Fine.
Overall, this is a solid Eh, It's Probably Fine. Aside from a few flags (and asking for salary expectations on the application), it seems like a decent remote role with good benefits.
"High stakes" in a job like this means the product doesn't work, or only works enough to be dangerous. You're there as a human shield between the customer and the product, and I promise it isn't even as fun as it sounds.
I think the AI is confused about what Customer Success does.
Blacklane's Careers page is pretty bare-bones, with very little actual useful information, not unlike this job description!
Look, I'm being kind by only putting this in BINGO.
Look, this company sounds weird, the role sounds weird, and the fact that they can't tell you what the pay is is weird. We've got a weird club sandwich of a job listing here, is what I'm saying.
This sounds like a really interesting role with an earnest company, with some neat travel opportunities thrown in. However, since I'm still unsure of what I think about the recruitment video and there's no salary transparency, I'm going to put this in a very tentative Tread Carefully.
I'm sorry, the fuck? You want this role to build out its own completely separate product development function to fix a product so seemingly broken that even the Engineering, Product, and Design teams don't want to deal with it anymore? ARE YOU KIDDING ME
Welp, a red flag right up front. What a way to dive back into Bad Job Bingo!
No compensation, no mentions of benefits anywhere, no idea if it's onsite or remote, and the location is just "Usa, New York Office." Honestly, I'm not even convinced this is a real company. I'm gonna say Seriously, Maybe Don't.
Overall, it's a pretty straightforward Success position with decent pay. They don't mention benefits, which I'd address in the interview process, but otherwise it's a solid Eh, It's Probably Fine.
Blah blah woof woof capitalism, but a company that wants to use you to build private wealth for others but won't deign to tell you what the compensation package is is especially hypocritical and I just cannot (Farther for me, but not for thee?).
I am immediately suspicious of companies that in one breath brag about how great a workplace they are and then, in the next, make it clear that they are only being transparent about salary because they are legally required to in NY, CO, or CA. Honestly, it's fucking laughable.
Still just vibes, still a BINGO.
Since they're expecting candidates to operate on vibes only, so am I! And my vibes tell me this is a BINGO.
Ding ding ding, we have a (BINGO) winner.
I am deeply unimpressed with CoreWeave's showing here. Tread Carefully.
This whole JD is a sloppy mess, but hey, at least the pay's good?
Otherwise, it seems like an interesting role, but I'm disappointed there's no salary transparency and that they ask for desired salary in the application. I thought you were better than that, BetterCloud!
Aside from the higher experience requirement, it's not at all clear what makes this role more senior than the other Success role. It's not *that* worrisome, but I'd ask about it in interviews.
So this role isn't for candidates who'd describe themselves as sloth-like ditherers fond of throwing up impediments? Phew, really dodged a bullet by making that clear.
For roles in companies like these, upsides for some can be downsides for others: they're often really old-school working environments that tend to favor stability over rapid innovation. You skip a lot of the startup bullshit, but obviously, Business Granddaddies come with their own kind of bullshit.
That whole paragraph – the whole JD, actually – is like a parody of itself. It's a dull, meaningless, satirical mess.
