Damn, I think this would be a high Eh, It's Probably Fine if it had salary transparency, but it doesn't. That's a big bummer, because I think there are a lot of positive cultural signals, and it would be a fun, meaty role for the right person. I reluctantly place this in Tread Carefully.
Very straightforward Trust & Safety role; nothing jumps out at me as particularly concerning, and the pay is excellent. You'd be working for OpenAI.
The pay is okay – $25 per hour for what appears to be a remote, entry-level role is good. And having started myself in CX as a contract content moderator, I can say it's a good way to get your foot in the door in Trust & Safety or CX.
Not much to say about this one; the duties and qualifications seem pretty straightforward, and the salary is decent for a Docs role. Solid Eh, It's Probably Fine.
Well, this was fine until I got to the last bit of the required qualifications and basically all of the preferred quals section. For a senior technical role like this, $83,500-$100,000 is poor compensation. Throwing this in Tread Carefully.
The duties are well-articulated and reasonable for the role. I think it really is fine? And the requirements are all normal too, the benefits section actually contains benefits, and the salary is great at $115,000 - $143,000.
I mean, the comp is $140,000-$180,000, but that doesn't seem nearly enough for a role that's running CS, Ops, IT, HR, and maybe also the rest of the company?
A fun environment in which you have to remain calm and positive in all situations? Sure, that checks out.
The new JD is much shorter (I've pasted it below, above the old one), but it has many of the same problems as the original. It should still be a more senior title, it still doesn't list any actual benefits, and there's still no salary transparency. In BINGO it remains!
The biggest problems are 1) they fall into the "it's a benefit to work here!" trap, and 2) they claim a competitive compensation package without actually sharing what the comp is. The latter, of course, means that this is a Tread Carefully job.
It's probably a little pathetic how easy it is to get me on your side as an AI company. Oh, you're doing the bare minimum? WOULD YOU LIKE A COOKIE?
I'm putting this in BINGO purely for how insufferable this company sounds.
Y'all, I've said what the actual fuck so many times with this JD it's lost all meaning. I don't even know what to say, except that I don't think our existing ratings quite cover this one, so I had to create a special one: Possibly Psychotic.
Yeah, no. Tread Carefully.
I'm glad that my anxiety was proven unnecessary – this sounds like a great job with great pay and benefits. It's not so outstanding that I feel comfortable giving it a Green Means Go, but it's a high Eh, It's Probably Fine.
"High stakes" in a job like this means the product doesn't work, or only works enough to be dangerous. You're there as a human shield between the customer and the product, and I promise it isn't even as fun as it sounds.
I think the AI is confused about what Customer Success does.
Blacklane's Careers page is pretty bare-bones, with very little actual useful information, not unlike this job description!
Look, I'm being kind by only putting this in BINGO.
Look, this company sounds weird, the role sounds weird, and the fact that they can't tell you what the pay is is weird. We've got a weird club sandwich of a job listing here, is what I'm saying.
I'm sorry, the fuck? You want this role to build out its own completely separate product development function to fix a product so seemingly broken that even the Engineering, Product, and Design teams don't want to deal with it anymore? ARE YOU KIDDING ME
Welp, a red flag right up front. What a way to dive back into Bad Job Bingo!
No compensation, no mentions of benefits anywhere, no idea if it's onsite or remote, and the location is just "Usa, New York Office." Honestly, I'm not even convinced this is a real company. I'm gonna say Seriously, Maybe Don't.
Overall, it's a pretty straightforward Success position with decent pay. They don't mention benefits, which I'd address in the interview process, but otherwise it's a solid Eh, It's Probably Fine.
