I always want to call attention to the fact that companies are very good at acknowledging when certain roles might come into contact with disturbing content but are very bad at addressing how they plan to support your mental health post-exposure to said content.
Yes, it's AI. I'm as surprised as you.
Very wide salary range, but high enough that I don't think it really matters.
Excellent benefits, including 4-day work weeks. That *might* have something to do with the Kickstarter union. I'm just saying.
My friends. As a CX leader, I advise you to think very carefully before working in Trust & Safety for a company that routinely launches products before they've fully considered the risks and tactical challenges involved with said products.
This job was mostly fine until we got to the "We're ideally seeking" section and then it was just downhill from there.
Still no mention of benefits, still probably only offering $65k for an on-site non-entry level role in NYC.
This is a critical role within the Engineering organization leading and scaling our Support Engineering team. You will own and drive Tecton’s customer-facing support efforts to the next level to provide a phenomenal user experience.
I'll give Mosiac props on owning their job descriptions – I definitely think a person wrote this.
As Director of Product Support, you’ll lead a team of knowledgeable and dedicated associates and managers in their work to support and grow our creators’ businesses while maintaining performance KPIs.
This one is listed under two different titles for a total of 4 times on their website. Not sure what’s up with that.
Job application is through Workday. My condolences.
Neither the title nor the compensation is aligned with the duties of this role, especially considering it’s on-site in NYC.
Our VP Customer Experience (CX) reports to the CEO and leads the three core teams delivering value across our entire customer portfolio - Customer Success, Professional Services and Global Technical Support.
The company claims this comp is highly competitive, however considering the duties of the role and the (at their own admission) highly-complex product and the fact it’s a FinTech company, I’m calling bullshit. Otherwise, it seems fine.
Job application is through Workday. My condolences.
Job application is through Workday. My condolences.
This is an alarmingly low salary for what appears to be at least 3 roles in one. Other flags: poorly edited job description, random mentions of required skills unrelated to job title, generic offering of “Benefits and health insurance.”
