I thought this was probably otherwise okay until we hit the "Personal Characteristics" section, which was just one red flag after another. Not to mention the "What's In It For You?" section contains no actual benefits, and we've got ourselves a BINGO.
Kong shows their heart in their values and in the job description. I can see the shape of what they're trying to do, so I'm willing to extend the benefit of the doubt and assume they'll grow over time. I guess we'll see what I hear and how they fare in future JDs!
Identical to the other Support Engineer roles for Grafana, just in a different US time zone. Still great.
Identical to the other Support Engineer roles for Grafana, just in a different US time zone. Still great.
Identical to the other Support Engineer roles for Grafana, just in a different US time zone. Still great.
Oh my dog, y'all! Y'ALL. THERE'S SALARY TRANSPARENCY FOR THIS INTERNATIONAL ROLE!!!
Oh my dog, y'all! Y'ALL. THERE'S SALARY TRANSPARENCY FOR THIS INTERNATIONAL ROLE!!!
Oh my dog, y'all! Y'ALL. THERE'S SALARY TRANSPARENCY FOR THIS INTERNATIONAL ROLE!!!
Y'all. They just...describe what they want. They're not asking for "intelligent rockstars!" I'm verklempt.
It is galling – to say the least – to see Siena hiring human support for their product when they're happy enough for it to fuel an exaggerated AI craze that's led to a CX employment crisis everywhere else. The words irony and hypocrisy come to mind.
I think they're asking this role to do a lot of things, and unless they're hiring more than one person through this listing, I'm worried about the long-term success and energy of whoever ends up in it.
Seems like a neat role, although I do wish the salary range was higher.
Overall, while I don't think there are any major flags, the USD salary range is a little low for a Senior Director role of this type, so I'm going to put it in Eh, It's Probably Fine.
Assuming this isn't just for show and they really are rewarding existing employee work and loyalty, it seems like a green flag to me. Overall, this is a clear job description and I see nothing but positive culture signals, so I'm throwing this in Green Means Go!
This role is not a purely CX role, but it does have a clear CX Ops focus, so I'm comfortable listing it here.
Not being clear about salary upfront wastes everyone's time and demonstrates a lack of respect for a candidate's experience. (This is true regardless of where in the world the role is based.) All that to say: show me the money, Airbnb.
Would be in Eh, It's Probably Fine if not for the lack of salary transparency. It's your own fault, Airbnb.
Boo, no salary transparency. Companies should always be transparent, not just when they have to be! I expected better from you, Airbnb.
Sounds like a neat Knowledge role, and the pay is great (especially for Knowledge work, which is often undervalued).
Looks like an interesting, meaty role, and I see no major flags. Pay is fantastic.
Love how these companies are independently committing to the theme this week.
Seems great, and the salary is amazing.
The role itself seems fine, but the salary range is very wide, and the low end is way too low for a Lead role (especially at a company like Netflix). I don't think that's enough to put it in Tread Carefully, but I would ask about it if I were a candidate.
Seems like a pretty straightforward role with no major flags. The salary is, of course, Netflix generous.
